We gave you a tough brief, with requirements for specific places and dates and very little notice to get it all organised. You did brilliantly to put it all together and the whole trip was a delight - transfers worked like clockwork, accommodation met or exceeded expectations and there wasn't a single problem.
Tribes service
3 Tribes points awarded
1 point
2 points
3 points
4 points
Good
Good
Julie was excellent. The lower rating is merely because of the communication breakdown after my initial enquiry.
Expectations
4 Tribes points awarded
1 point
2 points
3 points
4 points
Excellent
Excellent
Transfers, accommodation and all arrangements were spot-on and there were no hitches.
Guides
3 Tribes points awarded
1 point
2 points
3 points
4 points
Good
Good
We had a guide and a driver in Ruaha. Both were good, but they could have been saved us from (very nasty) tsetse fly bites as we drove from the airport to the camp if they had explained the problem and advised us to use the spray carried in the vehicle.
From Arusha through to the Serengeti we had a driver/guide who was very good - he looked after us well, was an excellent driver and gave us some great game-viewing.
Social & Environmental Responsibility
3 Tribes points awarded
1 point
2 points
3 points
4 points
Good
Good
All camps employed local people, our guides were local, some of the camps were powered by solar energy and measures were in place everywhere to conserve water. Presumably the wildlife would benefit from our park fees.
Excellent friendly personal service, good tented rooms with enclosed bathroom areas, well-located for the migration, good food. Seating for meals was on one big table which made it easy to mix with fellow guests, which we liked. The hot towels on our arrival were most welcome.
Wonderful setting by the lake, beautiful grounds (with monkeys, striped hyenas, dik-diks and more), lovely tented rooms, tastefully furnished with good ensuite facilities at the back and running water. Hospitable and welcoming owners who spent time with their guests, pleasant and efficient service and good food.
Excellent friendly personal service, good tented rooms with bathroom areas and solar-powered hot running water. No electricity in the tents, but good arrangements for recharging batteries in the office and ample lanterns lit at night. Seating for evening meals was dinner-party style with the camp manager hosting the one big table, lit only by candles. This really added to the experience for us. An extra nice touch was the way we were welcomed back from each game drive with a glass of fruit juice.
A lovely setting and beautiful dining and sitting areas. The rooms, permanent and brick-built, were 'average' and the showers good. It was a bigger and less personal hotel than the other lodges we stayed in. There was no welcome and no effort by the management to meet guests. However food and service was good, and if we had not been spoilt elsewhere, we may have rated it more highly.